Process

Following the client’s demands, the University of Skövde’s visual design language was maintained, which primarily meant the school’s pink color theme, a design that was also perceived positively by the test participants.

Research and analysis

As a preliminary study, a heuristic evaluation of the computer interface was carried out to identify problems before participants began interacting with the environment. This made it possible to formulate questions about potential pain points in the interface in advance. After the tests were conducted with participants, personas and user journeys were created based on the information provided during post-test interviews.

Ideation

A series of concept sketches were created for the environment. These mainly concerned the physical environment but also included sketches of the computer interface. Many ideas focused on how light and sound could be improved to create a more coherent and immersive experience.

Prototyping

A high-fidelity prototype was developed in Figma to visually communicate the changes to the client in an easily understandable way. The design proposals included both the interface and the physical environment. For the interface, improved usability and navigation due to clearer grouping of elements and preservation of the visual language were the main aspects. For the physical environment, the proposals included changes such as curtain selection, sound enhancements for the projector, headphones for the computers and adjustments to the seating poufs and screen height.